Joakim Westergren

Background

About Joakim Westergren

Digital transformation is the most relevant continuous change for all organizations. One of the biggest change is within relationships that reflect many areas where we meet and do business - not just customer relations, but also partners, citizens, consumers and other roles of interest. I'm working as a Lead Business Technology Strategist for the future with business solutions that support a change and increase productivity. As a Trusted advisor, we support your company with advisory, optimization of business process, collaboration, business apps, modern workplace and the implementation of the change supported by a digital platform. I have experience from more than 30 implemented collaborative CRM and web solutions mostly in Sweden, the Nordic countries and the UK. I've been involved in all stages of an implementation, from vision, analysis and design to training and roll-out. Specialties: CRM - solutions, AI, Copilot, Dynamics 365, Microsoft 365, Modern Workplace, Business Apps, Business Power platform, Power Apps, Architecture, Project management, Business Analysis, Requirements, Modelling, Design, Business Case, Microsoft Dynamics CRM, Digital Sales Marketing, Sales Productivity, Team management, Engagement manager, Solutions architect, xRM,