Joan Ebner

Background

About Joan Ebner

As a respected operations leader, I have a proven record of developing and driving strategic initiatives that build and strengthen organizational capabilities, improve service delivery, and add unprecedented value. My expertise is in translating strategy into action, architecting organizations and programs from scratch, and providing the leadership vital to supporting the mission and objectives. Known as a creative problem solver, I excel at devising innovative solutions to complex business challenges, fostering cultures of collaboration, and assembling top-tier teams that are performance-driven to deliver results. Evidence of these strengths is demonstrated throughout my career by enhancing and expanding benefits, refining service delivery, and most importantly, improving members’ health outcomes. I have earned a reputation as “someone who leads her team…to exceed expectations in terms of volume of work, quality of work, timeliness, and creative problem solving regarding health benefits and services. She brings…new idea generation and vendor management that results in high quality programming and outcomes on a consistent basis. She is irreplaceable and highly valued…”. My leadership style is collaborative and enthusiastic, working cross-functionally to provide the members we serve better health outcomes.