Joana Salgado

Background

About Joana Salgado

Experienced learning and development specialist and performance coach with a demonstrated history of working with large customer service units within the energy efficiency, digital solution and automation industry. Passionate about developing individuals and strategic learning solutions, I am highly skilled in training design & delivery using proven educational methodology, leadership development, performance coaching, adoption & change management strategy, career progression design & mentoring and quality assurance. Meticulous, analytical abilities capable of analysing learning needs and discerning business requirements, leading to innovative and impactful solutions. My mission is centred on empowering and enabling individuals / teams to reach their full potential, ultimately driving excellence within the organization. Strong professional with a Higher National Certificate in Training & Education, as well as multiple certifications in communication, mentoring and management.