Joann Barnes

Background

About Joann Barnes

Passionate, multi-dimensional, award winning Sales and Operations Executive recognized for building dynamic teams who deliver sustainable profitable growth. Cross functional leader with interpersonal and organizational shrewdness driven to action with an accomplished record of leading teams to operational excellence by improving efficiencies, effectiveness and executing opportunities that facilitate growth. Highly effective partnering with all levels of the organization to ensure balanced and compliant results. Attributes: Intelligent, Empowering, Accountable, Trustworthy, Collaborative • National Sales Leadership: Awarded the Annual National Presidents Council award, recognized as the number 1 ranked division in US Consumer Lending. • Human Capital Effectiveness: Increased occupancy at the district manager position from 62% to 100% in 3 months. Increased occupancy at the branch manager level from 82% to 98% by implementing an accelerated management training program, which aided in developing talent and management readiness within the division. • Business Transformation: Transformed a small-centralized sales office operating in 2 states into a regional operations center responsible for sales and customer retention across 8 states, improving customer retention throughout the region. • Start Ups: Planned and directed all aspects of the business including inception of business plan, marketing and sales strategy, network management, customer acquisition, product offerings, P&L management, regulatory controls, competitive landscape and daily operations. Building teams resulting in exceptional performance long after a change in leadership Entrepreneurial * Operational Effectiveness and Control * Performance Management * Business Development/Sales/Advertising * Leadership/Talent development * Analytical and Problem Solving Skills * Performance Management * Staff Management/Training/Coaching * Budget Accountability/P&L Management