Joanna Leach

Background

About Joanna Leach

A goal-oriented and purpose-driven Business Systems Analyst with over 30 years of industry experience, proficient in maintaining and optimizing company computer systems. Skilled in designing, developing, and managing software applications. Demonstrates exceptional ability to mentor teams, support senior management, and enhance customer relationships while excelling in IT management. With exceptional communication and interpersonal skills, I ensure effective collaboration and foster positive workplace dynamics. Adept at prioritizing tasks, organizing projects, and expediting workflows to ensure timely completion. I thrive in diverse, fast-paced environments, consistently contributing to a positive work culture and providing exceptional customer service. My proven expertise in team leadership includes defining IT project scope and requirements, and preparing comprehensive project reports aligned with organizational goals. I am proficient in adapting information systems, implementing new features, guiding employees, participating in planning sessions, and advising on resource allocation.