Joanna Murphy

Background

About Joanna Murphy

As an experienced and enthusiastic professional with more than 30 years within the field managing all facets of operations in a fast-paced dental office, With a broad knowledge base in dental insurance/billing and patient support, I am prepared to excel as your next Dental Office Manager.Through success in coordinating and assessing dental claims, services, and payments—as well as identifying and explaining to patients' treatment choices and financing options—I am well versed in the nuances of the dental insurance industry. In My last position, I adeptly managed a high volume of claims daily while simultaneously delivering outstanding patient service. My complementary skills in records management, appointment scheduling, payroll, staff training and supervision experience put me in a position to thrive in this role.Highlights of my experience include the following:Measurably improving accounts receivable status, reigning in past-due accounts and achieving high rates of collections and paid-in-full invoices.Forging and maintaining outstanding patient relationships, resulting in superior patient experiences and greater customer retention.History of success recommending office initiatives and improved procedures to maximize productivity and boost patient satisfaction.Furthermore, my detail-oriented nature and ability to collaborate effectively as a team member offers additional skills essential to this position. I believe I would be a great asset to your team and look forward to hearing from you to discuss how I may contribute to your goals. Thank you for your time and consideration.