Joanne Devries

Background

About Joanne Devries

Who: Writer with extensive experience in editing, research, and analysis Why: Passion for learning new things, getting the details right, and finding better and easier ways to do so (aka organization, time management, and collaborating) Where: Manufacturing, defense, chemical, environmental, energy, energy managment companies, and software development companies When: Specialized in technical writing for past nine years How: • Document hardware and software • Distill complex issues into clear, concise, and correct documents for multiple audiences • Upgrade or create new content to eliminate costly rewrites, reduce supports calls, and help improve customer retention Don’t take just my word for it: • Received international and two chapter awards from the Society for Technical Communication • Received writing project awards from manufacturing, chemical, and environmental companies Sample Whats: • Initiated comprehensive upgrade of software and hardware user documentation to improve accuracy and completeness for multiple companies • Developed system design documentation in an Agile environment • Created user training for latest releases and oversaw development of other training materials • Revised and edited defense radar manuals, computer-based training for Army communications program, and F-16 changes packages • Created user manuals and led new software documentation projects for printer manufacturer • Wrote, analyzed, and edited proposals for international environmental consulting company • Prepared client alerts and timely content for the web, newsletters, quarterly magazines, sales materials, press releases, analyst briefings, and management speeches Specialties: Technical Skills: Microsoft Office, Arbortext Editor (XML), Adobe Acrobat, SnagIt, Visio, FrameMaker, Content Management Databases: SharePoint, Vasont, Rational Clear Case/Clear Quest