Joanne MacKenzie

Background

About Joanne MacKenzie

Experienced Commercial Development & Design Leader for transforming & innovation of new experience Physical Stores in an Omnichannel environment. Leading and driving change, delivering Business results, through strong collaboration and not accepting the status quo! Focus Commercial Development and improving customer experience with a demonstrated history of working in the Retail Industry & Expansion. •IKEA Soroksár Project- the 1st Customer Fulfillment store Globally within IKEA - Part of the Original Design Team member INGKA create the concept together •Store of Tomorrow ( Malmö & Xuhui)- Core Team member Ingka •Store Redesign - Deployment Team Ingka Working across organization in a collaborative way to re imagine and re design IKEA existing physical stores in an Omnichannel environment, connected to Ingka Assignment Job 6, Previous Store Sales Manager & Developer UK & IE. Multi site experience driving growth & profitability and delivering Business Results. Continually improving the Customer journey, and customer experience and identifying commercial opportunities. Leadership, coaching & developing people and Sales Management.#spaceoptimisation #futureretail #storeoftomorrow #ikeastoreoftomorrow