Joanne Moore

Background

About Joanne Moore

With over 20 years’ experience in supporting Executives to effectively manage and grow their businesses, my career has provided me with many exciting opportunities and interesting challenges I now have the opportunity to enjoy my new role as Executive Support and Events Manager at GoCardless. I work with and manage a fantastic team of assistants supporting the Executive Management Team. I have also been given the opportunity to work on my passion as the UK/NA International Events Manager, arranging events in the UK and overseas. I worked for Vocalink, now a Mastercard company for 10 years. I originally joined Vocalink as EA to the then Chairman, the Managing Director of Strategy & Business Development, and moved with him as he became the Director of EVP, Product and Development and now in his position as President of the National Payment platforms for Mastercard. Since joining my role has expanded transformed in ways that I would never have predicted. Colleagues would describe me as a highly-motivated, dedicated, committed and enthusiastic self-starter. I’m a loyal colleague and my years of working with c-suite individuals have provided me with a wealth of experience in managing highly confidential, commercially sensitive, information with the upmost discretion. The role of and EA is a constant balancing act between communicating at Board level and connecting with employees across the organisation, a part of my role which I take very seriously. I consider myself an extension of our CEO and Executive Leadership Team and I pride myself on supporting the needs of the business to ensure the organisation, and its people thrives. Stakeholders, colleagues and employees know that they can approach me with any issue and I will do my upmost to find a solution. From event planning and international communication to travel and logistics, no two days are ever the same! Key areas of expertise: • People manager • Excellent time management and diary management skills • Event planning • Integration and change management support • Expert c-suite stakeholder management skills • Conflict management and resolution