Jocelyn Sinclair
Supervisor, Retail Systems Analysis at Guild Mortgage
Based in Gardiner, United States
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Seniority
Other
Department
Other
Location
Gardiner
Industry
Financial Services
Company size
5.3K
Contact information
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j•••••••@guildmortgage.com
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Background
About Jocelyn Sinclair
As the Supervisor of Retail Systems Analysis at Guild Mortgage, I bring nearly three years of experience in sales systems and user acceptance testing (UAT). I lead a team of analysts in creating test plans, conducting UAT, and performing Post Production Validation to improve system functionality and support field operations. By combining analytical skills with a focus on sales operations and customer support, I strive to enhance the efficiency of sales processes and deliver high-quality system improvements. My work is driven by a commitment to empowering teams with tools and workflows that deliver exceptional customer experiences.
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