Jodi Barrass

Background

About Jodi Barrass

With over 20 years of experience in coaching, training, and consulting, I help organizations across all sectors and industries to radically transform the way they serve their customers and achieve their business goals. As a Senior Facilitator at Customer Service Professional Network, I work with a passionate team of experts who provide innovative and customized solutions for customer experience, employee engagement, and organizational learning and development. As a certified supply chain professional and a certified high-performance coach, I bring unique skills and knowledge to my clients, enabling them to optimize their operations, align their teams, and enhance their performance. I also leverage my background in hospitality and facility management to deliver engaging and impactful training programs that inspire and empower individuals to connect their work to the organization's mission and service to customers and colleagues. My vision is to create a positive and lasting impact on people and organizations through customer experience excellence.