Jodi Pollick
Contact Center Leader at Optum
Based in Greensburg, United States
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Seniority
Manager
Department
Operations
Location
Greensburg
Industry
Hospitals and Health Care
Company size
111K
Contact information
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j•••••••@optum.com
Phone
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Background
About Jodi Pollick
Results-driven contact center leader with more than 30 years of experience ensuring successful outcomes. Highly motivated and hard-working professional with a creative and analytic thought process focused on team development, building positive relationships, and supporting employee satisfaction. Open and clear communicator at all levels with proven strategic vision and disciplined execution. An unwavering commitment to the organization’s goals, with a concentration on problem resolution, continuous improvement and achieving a prominent level of customer satisfaction. Proven history of building highly effective, performance based teams focused on adding value to the customer. History of fostering strong, trust-based relationships with staff, peers, upper management, clients, and partners.
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