Jodi Reesman

Background

About Jodi Reesman

I am a client care professional (external and internal) with comprehensive knowledge and implementation of program delivery. Motivated by efficiency and driven by data, I build systems. Fulfilled by connection, I am people-minded. Together, the two comprise my profession and my passion. With an eye for detail and a knack for organization, I reliably facilitate stakeholders' goals. Cultivating relationships is how I do it. My thoughtful and organized approach creates a unique experience for each individual. CORE PROFESSIONAL STRENGTHS SKILLED & INTENTIONAL COMMUNICATION Accomplished written and verbal presentation skills adapted to differing audiences. Develop positive and cohesive relationships with employees and partners; develop professional and knowledgeable rapport with diverse internal and external stakeholders. HIGHEST STANDARD OF CARE Identify and respond to concerns of internal and external customers, proactively addressing a spectrum of needs with focused attention while aligning responses and action to organization’s values and policies. Translate situations and feedback into opportunities for refining procedural and strategic approaches and improving service to others. RELIABLE & ADAPTABLE Enhance organizational effectiveness in managing multiple, time critical projects; shift priorities as needed. Willing to work outside the norms. Record of professional judgment, discretion, integrity, and sound decision-making. ABILITY TO SOLVE COMPLEX PROBLEMS Foresight and initiative in recognizing and addressing problems. Probe, inquire, and research with action-minded and people-minded approach. Create systems and protocols that provide stability and increase efficiencies and satisfaction, while reducing risks.