Jodie Rawson

Background

About Jodie Rawson

My career extends across various markets including Finance, Retail, Insurance and Community Services. I have been influential and responsible for mentoring and coaching teams, to be successful in exceeding performance indicators aligned with business strategies. This resulted in the development of high calibre teams, driven to exceed sales and service targets, whilst delivering exceptional customer service. This has been achieved by being an open and authentic leader across a number of multi-function teams.I have successfully contributed and designed innovative learning solutions that included various channels including, centralised facilitated learning, on the job and e-learning. The e-learning platform provided an approach to the delivery of updates to Policy and Procedures, it also reinforced learnings from training modules conducted at both a one to one and group level. The training framework provided clear analytical reporting that would demonstrate where further coaching and training opportunities were and support key operational stakeholders to deliver individual performance training to improve understanding and confidence.I have been successful in the development and implementation of key strategies that have produced results exceeding expectation. This, in correlation with monitoring quality assurance and compliance with agreed company policy and procedures and relevant legislation.Leadership, Multi site Management, Franchise, Acquisition Retention, Leading Building teams, Policy Development, Stakeholder, Project, Performance and Resource Management, Training Development and Delivery, Marketing, Budget Preparation, P&L, Risk Analysis and Management, Systems Management, Audit Development