Joe Burrows
Associate Service Desk Analyst at Hargreaves Lansdown
Based in Bristol, United Kingdom
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Seniority
Staff
Department
Information Technology
Location
Bristol
Industry
Financial Services
Company size
2.1K
Contact information
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j•••••••@hl.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Joe Burrows
I currently work as an associate for Hargreaves Lansdown on the IT Service Desk after recently passing my IT Communications apprenticeship with a distinction. I Have two BTEC’S at level 3 as well as 8 GCSE’s Very knowledgeable in Sport as I have studied it for 5 years in school. My customer service is excellent as I worked with customers for 2 years running the cafe. Through this I was also food safety trained and DBS checked. After working in IT for a year I am knowledgeable about problem solving, troubleshooting, access management and incident management. I am more than familiar with Microsoft 365, Azure, Active Directory as well as being able to adapt to bespoke softwares very well, all while being a friendly colleague and a great service provider.
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