Joe Messer

Background

About Joe Messer

Director of Operations | General Manager // 12+ Years of Experience Top Performing Professional; Operational Excellence Driven by Metric-based Outcomes Email: Messertrack@gmail.com Top-performing professional with comprehensive experience in overseeing end -to-end organizational and operational efficiency.> Resourceful and results-driven professional with experience known for empowering high-performance and transforming low-performance operational areas by implementing new concepts and executing continuous process improvement initiatives to increase business value.> Expertise in overseeing annual budgeting and planning, administering and reviewing financials and budgets, and monitoring progress.> Talent for managing risk and establishing mitigation and contingency plans to eliminate / minimize negative impact.> Identifying cost-effective sourcing, driving tactical development, steering and negotiating contracts / agreements, and resolving issues.> Highly reliable and detail-oriented professional with a sense of diligence and aptitude to effectively multi-task within stringent deadlines.> Excellent communication and negotiation skills with innate ability to build robust rapports with stakeholders, vendors, and business clients. Areas of Expertise • Operations Management • Supply Chain Management • Contract & Negotiation • Continuous Process Improvement • Client Satisfaction & Retention • Revenue & Business Growth • Supplier / Vendor Management • Budgeting & Forecasting • Cost Reduction & Containment • Customer Service Excellence • Cost reduction & Containment • Logistics & Transportation • KPIs & Fleet Management • Project Governance & Control • HR Management Avid marathon runner (20+ and counting including Boston marathon) Animal lover -love to spend time volunteering at Felines and Canines (no kill shelter in Chicago)