Seniority
Manager
Department
Customer/Client Service
Location
Schaumburg
Industry
Retail
Company size
48K
Contact information
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j•••••••@nordstrom.com
Phone
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Background
About Joe Urso
Motivated and results-focused Client Experience Manager with proven record of successful policy adoption and client satisfaction – adopting and expanding upon Nordstrom’s gold standard of customer service – resulting in an increase in sales and overall profit, client and employee engagement, increased team productivity, and streamlined operations overall.
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