Joe Westover
Senior Director, Customer Experience and Strategy (Cxs) at Arin
Based in Chantilly, United States
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Seniority
Other
Department
Other
Location
Chantilly
Industry
Internet Publishing
Company size
519
Contact information
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j•••••••@arin.net
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Background
About Joe Westover
Customer Experience and Strategy leader with a focus on building strong teams, clear direction, and systems that make sense. At ARIN, I’ve built and led programs from the ground up—turning ideas into real, working solutions that improve customer experience, internal efficiency, and strategic alignment. I guide cross-functional teams that own everything from outreach and education to process improvement and federal engagement. My leadership style is hands-on, vision-driven, and built around trust, accountability, and shared outcomes. I believe in proactive service, clean workflows, and tools that add value—not noise. Lean Six Sigma thinking drives how I approach challenges: eliminate waste, focus on what matters, and never confuse motion with progress.
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