Joel Amar
Executive Director - Process Improvement Director at Jpmorganchase
Based in Tampa, United States
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Seniority
Director
Department
Operations
Location
Tampa
Industry
Financial Services
Company size
222K
Contact information
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j•••••••@jpmorganchase.com
Phone
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Background
About Joel Amar
Senior Lean Coach focusing on mentoring Executives on their Lean journey as well as deploying Lean Management Systems and Problem Solving. My focus is primarily on developing people and creating alignment to meet Customer and business needs and to help them transform their culture and the way they operate. I balance facilitation, people skills, and Lean methodology (intertwined with Six Sigma, Rapid Process Improvement, Process Management, and Journey Mapping) to help businesses understand what matters, where to focus, how to see (are we winning or losing today?), and solve problems in order to succeed. I help others understand their Customers and business partners. Specialties: Lean (Transactional and Manufacturing), Customer Experience, Six Sigma, Rapid Process Improvement, Journey Mapping, and Process Management Engaging others with empathy to understand their viewpoints, facilitation, presentation and training for individuals or groups (small to large) Strategic and detailed process thinker Negotiating and influencing at all levels of an organization Customer and Business focus
Decision-makers
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