Joel Baker

Background

About Joel Baker

Accomplished and energetic Account Manager and Team Leader with an exemplary, and award winning record in sales and customer service. Motivated professional with strong organizational and prioritization abilities. Areas of expertise include OEM/CEM sales in commercial and military markets, extremely effective team building and personal development, a communicator and leader with talent for handling problems and promoting new and better solutions. Well versed in helping both his customers and coworkers achieve success in their daily tasks. He can identify exemplary customer service in himself and in others, in addition to places where improvement is merited. He has demonstrated his ability to guide his team in understanding procedure, improvements in daily tasks, and handling issues. During his tenure at Mouser he has been recognized for his work. In 2010 he was awarded Outstanding Achievement in Performance and was three times the recipient of the Mouser Service Excellence award. In 2012, he was promoted from Insides Sales Representative to a Corporate Account Manager, were he has consistently met, and exceeded goals set before him. In 2013 he was accepted into and completed the Mouser LEAD program, and in 2015 was chosen for the LEADER program. He was awarded the Mouser 'Sales Extra-Ordinary Award' for 2013, and the 'Top Gun Award' for best overall performance in the Sales Department for 2015. Works supplier corrective actions via the 8D process, quality note issues, and has understanding of FAR/DFAR. Certified Administrator in Exostar. Negotiated pricing delegated the entry of / and personally entered POs/RFQs. Personally responsible for Corporate Account customers such Raytheon, General Dynamics, Exelis, Epic Technologies, Northrop Grumman, Benchmark, and more. He has knowledge of procedure, passion for his job, and true desire to have he and his co-workers not only fulfill our customer’s goals, but their own as well.