Joel Coffin

Background

About Joel Coffin

Proven healthcare leader with a track record of driving strategy, transparency, consumer experience, and operational excellence. Known for leading corporate initiatives and cross-functional teams to apply technology in solving complex healthcare business challenges. Skilled in program leadership, organizational change, and stakeholder engagement, with a highly collaborative approach to building teams and delivering results. Strong communication, problem-solving, and change management expertise, providing unique insights and creative solutions in a rapidly evolving industry. PROGRAM LEADERSHIP My extensive leadership in driving product innovation and enhancing complex systems, providing clear understanding of intricate processes and delivering best-in-class solutions. I combine technical acumen with strategic vision to elevate healthcare technology to new heights. RELATIONSHIP BUILDING With a collaborative leadership style, I thrive in connecting individuals and developing individual in the organization to achieve common goals. I create an environment of psychological safety, allowing team members to openly share ideas, ask questions, admit mistakes, and take calculated risks without fear of judgment or negative consequences. ANALYTICAL I can organize information from multiple sources and abstract concepts into streamlined processes and tangible frameworks that enable actionable insights and strategic decision making. VERSATILE I am an avid sportsman who you will frequently find kayak fishing in beautiful Buzzards Bay or on various soccer fields near my home attempting to relive past sports glories. I have a love for history, DIY projects and wide variety of hobbies, so If you are sitting next to me at a corporate function, we will likely find something interesting to talk about! CAREER HIGHLIGHTS • Contributed directly to the development of Cost Estimation solutions amongst the Blues plan. • Instrumental in in the early foundation/development of HRA, HSA and FSA programs at Blue Cross Blue Shield of Massachusetts • Developed and implemented recognized best in class Provider Search capabilities. CORE COMPETENCIES - Relationship Building - Health Insurance Industry - People Development - Program Management - Digital Product Management - Health Insurance Cost Transparency - Cross-Functional Collaboration - Customer Experience - Product Strategy - Process Improvement - Agile Development