Joel Lethuba
Corporate Ict Support Technician at Dotdigital
Based in City of Cape Town, South Africa
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Seniority
Staff
Department
Information Technology
Location
City of Cape Town
Industry
Technology; Information and Internet
Company size
474
Contact information
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j•••••••@dotdigital.com
Phone
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Background
About Joel Lethuba
Proactive and detail-oriented ICT Support Technician with hands-on experience providing technical support in corporate environments. Skilled at troubleshooting hardware, software, and network issues to ensure minimal downtime and seamless operations. Known for delivering fast, reliable solutions, exceptional end-user training, and clear communication with both technical and non-technical staff. Strong background in Windows, macOS & Linux environments, Active Directory, Office 365, networking fundamentals, and IT security best practices. Experienced in applying cybersecurity measures, including endpoint protection, secure remote access (VPN), data protection policies, and phishing awareness training, to safeguard corporate users and systems. Passionate about leveraging ICT to improve efficiency, enhance collaboration, and support business continuity — while maintaining the highest standards of security and compliance. Committed to enhancing to corporate ICT environments, where technical expertise, security awareness, and a customer-first mindset are valued.
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