Joel McGrath
Customer Service Supervisor at Uptodate
Based in Framingham, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Framingham
Industry
Software Development
Company size
416
Contact information
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j•••••••@wolterskluwer.com
Phone
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Background
About Joel McGrath
Solution-oriented customer service leader who excels in implementing effective solutions and processes that enhance the customer experience and improve satisfaction. Adept in KPI development, dashboards, and customer relationship management (CRM) software. Utilizes data-driven decision-making to enhance operational efficiency, drive team productivity, and create actionable plans.
Decision-makers
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