John Andrews

Background

About John Andrews

Digital Learning Specialist - Supporting staff and students with Digital Skills. Educate new faculty on using the latest technology and pedagogies appropriate to online teaching. Support NCI's mission of changing lives through education in the digital space. Experienced IT Service Manager with a demonstrated history of working in the information services industry. Skilled in Service Desk, Budgeting, IT Governance, ITIL, Infrastructure, Procurement and Process Enhancement. Strong program and project management professional. A senior level trusted manager with a successful background in Service Delivery. Operational responsibility for Service Desk and multiple production systems. Has delivered IT projects for key clients inclusive of servers, systems, and service applications. Committed to leading development teams in the implementation and management of advanced software and production systems for government agencies in order to meet business objectives and achieve cost savings. Strong communicator, skilled in managing client and stakeholder relationships. Experienced at both presenting and lecturing. Talented leader and mentor. Flexible and adaptable, skilled at problem solving.