John Baptista

Background

About John Baptista

With over 30 years of experience in information technology, I am passionate about delivering the best system solutions in a rapidly changing environment. My core competencies include product management, systems development, human resource information systems (HRIS), time tracking, payroll systems, employee benefits, customer relationship management (CRM), and integrated systems. As a Business Systems Manager at Smartrend Manufacturing Group (SMG), in less than one month, I helped implement Netsuite for the manufacturing, supply chain, sales, warehousing, and finance business functions. Developed customizations to meet the specific needs of these various business functions. In my previous role as an Information Technology Project Manager at Neo Financial, I successfully implemented the Ceridian HCM, which includes the HRIS, payroll, ATS, and other related applications. I also designed, developed, and implemented an anti-fraud application that helped the company save hundreds of thousands and time dealing with fraudulent individuals. Additionally, I developed reports and dashboards to assist management in gaining the necessary indicators for decision-making. I also designed, developed, and implemented the IT inventory management system. Furthermore, I managed the relationships and projects with vendors and consultants and assisted in research projects for the improvement of the systems and processes of the company.