John Basciano

Background

About John Basciano

My skills in time management, organization, communication, and multi-tasking, help me provide expert Deskside support, while managing and delivering work within very tight deadlines. Technically sound, solid performer with strong analytical and troubleshooting skills. My strong interpersonal skills have been key to build and maintain lasting relationships with internal and external customers, and acquiring the reputation as a “resourceful-go-to person”. Being focused on the quality of service delivered. I welcome the opportunity to develop new skills and learn new tools, OS, applications, and software. I have also enjoyed training and mentoring junior technicians to achieve Service Desk excellence. I am very proud of my contributions and I am currently exploring IT opportunities where I can use my skills and experience to continue to achieve success. Let's connect: jbasciano@hotmail.com