Verified recordSoftware Development

John Best

End User Technologies Engineer at Aveva

Based in Norwalk, United States

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Seniority

Staff

Department

Information Technology

Location

Norwalk

Industry

Software Development

Company size

7.6K

Contact information

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Email

1 credit

j•••••••@aveva.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About John Best

IT professional with over 18 years of experience. I leverage my analytical problem solving skills and experience to find solutions to the various IT issues that arise. With the application of my experience, research skills and simplification of concepts I quickly learn new skills and insight in daily tasks. Experienced working in Intune Administration packaging apps, creating configurations, troubleshoot issues, and testing. Created Powershell scripts to deploy packages and end point configurations. Supported Deskside Support Techs with more complex technical issues. Submitted change requests for any necessary changes that may affect the end user experience. Part of the weekly Technical review board that pre-approved the requested changes. Also, experienced in supporting end user endpoints (Windows, mobile and macOS), production servers (Active Directory, file, DHCP, print, backup) and end point network troubleshooting.

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