John Bordon

Background

About John Bordon

Executive Leadership | Change Management | Digital Transformation | Technology Implementations | P&L Executive | Executive Advisory/Consulting | Financial Acumen Email: Jbordon1995@gmail.com Driven leader, detail-oriented leader, and critical thinker with extensive experience specializing in providing management consulting, enterprise program, and project management, process improvement, resource/cost management, vendor and supply chain management, feasibility and risk assessments, performance metrics, audit, and regulatory compliance. Demonstrated ability in change, program, and project management of large scale initiatives centered on process improvement and technology implementations including CRMs, Point of Sale, Loan Origination & Servicing systems, workflow management, RPA and Artificial Intelligence technologies utilizing Agile, Six Sigma and DMAIC approaches. Driven management executive with excellent communication skills, experienced in building relationships with upper-level decision-makers in an intermediary technology role, providing advisory and decision support, and seizing control of problem areas to deliver on operational commitments. Featured industry speaker and regularly cited and published in industry publications. CORE COMPETENCIES * Executive management * Strategy Implementation * Performance optimization * Operational engineering * Strategic planning * Process transformation & optimization * Program & project management * Product development, go-to-market strategy & rollout * Technology & enterprise implementations * Executive Advisory & decision support * Process automation (AI/RPA)* Loan fulfillment * Loan servicing including loss mitigation, default servicing & ARM review * Sales & acquisitions * Marketing, successful negotiating, and obtaining approvals from key stakeholders KEY ACCOMPLISHMENTS • Led operational startup of a national mortgage company • Provided root cause analysis, developed and implemented strategic initiatives to identify & reduce operational redundancies resulting in $104M continual annual cost savings. • Reduced error rates from 43% to 3% in a 6-month timeframe. • Increased production by 28% through workflow management system. • Implemented and tested CRM, LOS, POS, Loan origination and servicing systems. • Provided change management, program management, and project management of large-scale initiatives. • Consistently met or exceeded revenue and profit margin targets. Contact me at 216-313-1894 to discuss potential opportunities.