John Buono
Consultant at Cyient
Based in Florida, United States
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Seniority
Staff
Department
Engineering
Location
Florida
Industry
Engineering Services
Company size
21K
Contact information
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j•••••••@cyient.com
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Background
About John Buono
As the director of enterprise systems management I manage the monitoring team and ensure that faults are proactively detected and resolved on critical systems are within established SLAs. I also manage the configuration management team as well as the ITSM integration team and maintain the interface between the fault management solution and Remedy. My responsibilities also include the design, review and approval of all requirements related to asset management, fault management and Incident SLAs.
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