John C.

Background

About John C.

As a Channel Sales Support at Fortinet, I leverage my 14+ years of experience in sales, customer service, and marketing to help our partners grow their businesses and deliver value to their clients. I have a strong background in technical sales and customer relationship management (CRM), as well as an ITIL certification in change and problem management. My core competencies include developing and implementing customer experience (CX) programs, guiding customers to build their digital ecosystems, and providing insight and analysis into their current business processes. I also have experience in shipping and logistics, territory and pipeline management, and international shipping rules and regulations. My personal philosophy is to solve customers' problems by building long-term relationships based on trust, empathy, and collaboration. I am passionate about enabling digital transformation and innovation in the cybersecurity industry.