John Capon

Background

About John Capon

Senior IT professional (Microsoft certified) with extensive success optimising quality, timely and effective delivery of technical solutions across diverse arenas. Recognised for expertise spanning technical support, infrastructure design and delivery, IT strategy and business continuity planning in high-pressure environments: • Project managed implementation of innovative solutions, transformations and technology roadmaps / strategies. • Collaborated with diverse stakeholders to balance conflicting needs, including Professors, Scientists and Executive staff. • Conveyed complex / technical details to non-technical people in an accessible format while supporting users and training staff. • Enjoys maintaining awareness of (and is receptive to) new and emerging technologies. • Project managed creation of high-performing IT departments; optimised daily operations and mitigated security concerns. • Turned around underperforming operations via process reengineering and effective staff management.