John Carmichael
New Product Introduction Specialist at Netscout
Based in Flower Mound, United States
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Seniority
Staff
Department
Engineering
Location
Flower Mound
Industry
Software Development
Company size
2.7K
Contact information
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j•••••••@netscout.com
Phone
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Background
About John Carmichael
Objective Accomplished, highly recognized telecommunications professional seeks to excel in a leadership role exercising strong technical, business, collaborative, and customer advocacy skill sets and experiences. Qualifications Extensive experience and accomplishments in the following theaters of operations: • People management and team building • Customer Service & Technical Support • Situational Management & Escalation Management • Customer Advocacy based Technical Support • Product Support Leadership • Knowledge Base Solution Databases • Situational & Escalation Leadership managing Global Virtual Teams • Develop, collaborate, mentor, and train support engineers • Technical & Customer Education
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