John Castro

Background

About John Castro

A highly motivated, progressive, and bilingual (Spanish) IT Support/Certified Telecommunication Technician and management professional with 9 years of experience with installing and performing minor repairs to hardware, software (OS such as Window NT, XP, 7, and 8; certification in MS Office and also experience with Windows Server 2003 and 2008), and peripheral equipment by following design and/or installation specifications, oversee the daily performance of computer systems, WLAN & LAN equipment, and AC & DC power supply equipment, set up equipment for employee use by performing or ensuring proper installation (verifying cable, operating system, appropriate software, and/or proper access), and refer major hardware and/or software problems or defective products to vendors or technicians for services. Associate of Occupational Studies Degree in Microcomputer Technology (Electronics) from Western Technical College, retaining Communication Journeyman Certification (ISCET), 3M “Hot Melt” Certified, and Certified Fiber Optic Technician.