John Coles

Background

About John Coles

A proactive, dedicated and fully committed senior retail and business professional with extensive knowledge, experience and achievements gained working for leading national and independent retailers in general merchandise, fashion including luxury brands, grocery, and catering. Encompassing various influential senior positions including Head of Retail and Multi – Site roles both high street and out of town locations. 2019 to 2021 freelance retail consultant work. Moved into Charity retailing with RSPCA -Little Valley Devon managing and developing their full retail operation Leads from the front resourceful and solution-focused specialist, who consistently delivers results at all levels; with an emphasis on improving the bottom line and customer experience. People development and succession planning. Strong negotiation and communication skills, uses a logical and analytical approach to effective problem solving. Experienced in driving continuous improvements and expense reduction. Buying including developing own label branding and online channels. Foster Carer and a Regional Fostering Advisor. COMPETENCIES & EXPERIENCES: • Team Development & Performance • Profit Maximisation & Loss Prevention • Proactive & Results Oriented • Customer Relations & Engagement • Own Brand Creation and Launch • Online Shop Development • Merchandising and Stock System • Systems & Merchandise Projects • Business Turnaround • People Development, succession planning Marketing • Multi Store Management • Creative & Strategic Thinker • Store Planning, New and Refits • Commercial Astute • Senior Mentor & Inspirational Leader • Budget Planning & KPI formatting • Charities Shops & Fundraising • Buying and Product Sourcing • Facilities Management