John Cracknell
Executive Director - Cyber & Technology Incident Response, Resilience Testing and Exercise at Morgan Stanley
Based in London, United Kingdom
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Seniority
Other
Department
Other
Location
London
Industry
Financial Services
Company size
100K
Contact information
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j•••••••@morganstanley.com
Phone
5 credits+44 ••• •••• ••••
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Background
About John Cracknell
A highly experienced IT Operations and ITIL Service Manager with extensive process ownership and management experience. Achieved ITIL Foundation Certificate in IT Service Management, ITIL Intermediate Certificate in Service Transition, ITIL Intermediate Certificate in Service Operation and BCS Specialist in Problem Management certifications, and used to operating in large ITIL compliant organisations, gaining broad knowledge of IT Service Management processes, including Major Incident Management (including Cyber Security Incident Response), Problem and Change Management. Specialties: IT Operations, ITIL, Service Management, Major Incident Management, Cyber Security Incident Management/Response, Problem Management, Change Management, Service Delivery.
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