John Delre

Background

About John Delre

I am a uniquely qualified IT professional with over 20 years of formal ITSM, ITIL and overall Service Management experience. I am an accomplished IT Executive who knows how to successfully engage and maneuver through the most complicated and diverse business environments and delivers strong results that benefit business and IT alike. My success can be attributed to my diverse IT and business background and strong relationship building. These experiences have enabled me to be successful in providing positive outcomes through the selling and delivery of IT shared services wherever I have worked. I am an ITIL Certified Expert, having focused on designing, deploying and managing ITIL/ITSM related projects and Service Management activities that have increased efficiencies, reduced costs and centralized IT services by leveraging the ITIL framework, building strong support teams and aligning IT to meet and exceed business expectations.