John Dester

Background

About John Dester

Leadership experience as Manager, Supervisor, Coach, Subject Matter Expert, and Site Point of Contact Self-starter who takes the initiative and can work independently with minimal direction Excellent planning, prioritization, and time management skills to effectively and efficiently manage large workload Proven analytical skills with high attention to detail and accuracy Team player who consistently develops and maintains excellent working relationships with team members, other departments, outside vendors, customers, and contractors Demonstrated self-motivator with a positive attitude and proven ability to work well with team members in high stress and demanding environment Strong verbal, written, and interpersonal communication skills Extensive experience with Microsoft Office and company specific financial, time/recordkeeping, and personnel management software Top-performing, driven Sales and account manager with demonstrated abilities in delivering substantial revenue and profitability gains within competitive markets. Exceptional communicator with a consultative Customer Service style, strong negotiation skills, exceptional problem solving capabilities, and a keen client needs assessment aptitude; innate ability to identify clients' core business requirements, build trust, and close deals as a consultant. Aggressively develop and maintain a new accounts base. Exceeded Training goals and developed high performing Retail teams that provided outstanding Contact Centers