John Goodnow

Background

About John Goodnow

A successful career in Administration with a record of success in delivering services to clients that meet and exceed expectations with regards to their eLearning initiatives and program implementations. Accomplished at developing policy and procedures for achieving company and department objectives. A proactive, energetic, individual with the proven ability to exceed objectives and lead by example. Background includes extensive experience in technical and customer support, management, process creation and documentation and client account administration. Excellent ability to work effectively with all types of people and personalities. Specialties: • Proven ability to work well with others • Strong organization and time management skills • Strong written and verbal communication skills • Problem solving skills • Strong concurrent project management skills • Ability to learn new technology quickly • Experienced with SalesForce CRM • Excellent customer service and support skills • Experienced with Word, Excel, Microsoft Access, Microsoft Project, Photoshop and Flash • HTML and Website Design experience