John Hamilton

Background

About John Hamilton

WHY DID I CHOOSE A CAREER IN SALES? To me, each client I serve represents a series of new and positive challenges where I learn about their concerns, envision tailor-made solutions, and do what I can to secure their trust, invite their loyalty, and earn their repeat business. This is a huge departure from my original career in information technology (IT) where one is encouraged to adopt a specialty. Bucking the status quo, I view myself as someone who enjoys adding to my knowledge skillset, mastering that subject, and moving onto something new. A career in sales represents a happy medium for me. One area where sales and IT intersect is a knack for delivering superior customer service. An IT Support Specialist must partner with their clients to "walk them off of ledges" and steer them towards a happy outcome. Sales dovetails this mindset in that I identify issues and solve problems for my clients so they come to view me as a trusted advisor. WHERE ELSE DO I EXCEL? Harnessing immense curiosity as to how technology can solve a myriad of problems, I spent over 5 years at a global leader that specializes in auctioning heavy equipment. One can appreciate the challenges I had to encounter in guaranteeing that international employees and 10+ locations around the globe could work together in harmony so they could deliver top-notch service to the end client. HOW I EXPAND SALES: I take the time to dialogue with my clients where I bring to light hidden challenges that may not have occurred to them before. By sharing stories that other clients have experienced with successful outcomes, I pave the way for future sales. I AM MOTIVATED IN WORKPLACE BY: knowing that I have contributed to my clients' overall success. WHAT RESULTS CAN YOU EXPECT FROM ME? Notable revenue gains (in one instance, I vaulted sales 500% in just 1 year!) Impressive double-digit cost savings, and Significant productivity, efficiency, and performance improvements. MY AREAS OF SPECIALTY INCLUDE: Key Account Relationship-Building, Management, Loyalty, & Retention Complex Sales Cycle Management High-Expectation Customer Service Direct, Consultative, Cross-Selling, Up-Selling, & Value-Added Sales Prospecting, Demand Creation, & Cold Calling Territory & Strategic Account Management Business Development & Growth Strategies Competitive Market Research & Analysis Contract Negotiations Accurate Sales Forecasting Customer ROI Calculations High-Impact Presentations Colleague Mentoring Cloud Computing Strategic Planning RFP Responses Salesforce