John Heath

Background

About John Heath

A highly motivated, experienced and commercially astute Operations Director with extensive experience in the Supply Chain and Logistics industry, across a range of customers and sectors. An established operational leader delivering high performance in safety, engagement, service and cost. An individual who fosters and develops relationships with customers and stakeholders to ensure an in depth understanding and strategic alignment of the business needs. An inspiring leader skilled at developing high performing teams, transforming cultures and improving engagement. A leader who shares his vision for success, gives direction, provides support and takes pride in the success of the team Key Skills & Areas of Expertise • Over 20 years’ experience operating as a Senior Manager leading and developing large teams to deliver results against KPI’s. • Solid understanding of health and safety legislation and best practice in safety management whilst using Behavioural Based Safety approach to ensure employees are safe at work, both physically and mentally. • Proven track record of developing talent and managing under performance. • Excellent communication skills, able to build rapport and develop positive relationships with internal and external stakeholders, ensuring clear and consistent communication of the vision and strategy • Implementation of complex operations, ensuring strategy is delivered operationally and commercially. • Considerable commercial acumen; delivering account growth and business development. • Control of large budget accounts, both Open and Closed Book. • Strong focus on customer service, with a proven track record in change management and business growth • Working collaboratively with Trade Unions developing close working relationships to the benefit employee and employee alike. Developing a great place to work. • Experience of improving low performing margin accounts and operational continuous improvement. • Implementation of digitalisation into both Transport and Warehouse environments; Blue Yonder, Microlise, Intelex