John Henricks

Background

About John Henricks

IT/SATCOM expert who excels in a dynamic, highly technical organization. Experienced in training management, delivery, and content and curriculum development with an extensive track record of significant improvements in learning processes and outcomes, productivity, quality and customer satisfaction while reducing costs and staff turnover. • Expert networking skills - IP Network Architecture, TCP/IP, OSI, Cisco networked devices (i.e. routers and switches, Virtual Machines - VMware ESXi, etc.), routed protocols (IP, IPV6, etc.), routing protocols (RIP, OSPF, EIGRP, etc.), LAN and WAN technologies, Ethernet, VLANs, DMVPN, Spanning Tree (STP), etc. • Knowledgeable of VoIP/Voice Technologies (CUCME, CME, SIP, SCCP, etc.). • RF/Satellite communications expert. Skilled in the operation and maintenance of X-Band, Ku-Band and Ka Band SATCOM uplink and downlink hardware including: iDirect, TDMA and FDMA MODEMs, BUCs, LNBs, SSPA and klystron high power amplifiers, antennas and tracking systems, fiber optic IFLs, monitoring and control systems (IQCore, iSite), waveguide principles, etc. • Expert with Network and Cable Industry Standard CLI used in the configuring, managing and troubleshooting of Networking devices (Switches, Routers, etc.) and Cable Modem Termination Systems (CMTSs) and Converged Cable Access Platforms (CCAPs). • General knowledge of VPN and firewalls, including general features and purpose. • Expert level understanding of DOCSIS specifications, Cable Plant/HFC Topology, CMs, CPEs, etc. • Able to create Load Balancing groups, Fiber Nodes, Bonded Upstream/Downstream, etc. Strong understanding of digital cable network topologies and typical HFC RF plant issues in the HSD industry as well as working knowledge of signal and performance measurement and analysis tools such as SNMP and Spectrum Analyzers.