John Holland

Background

About John Holland

Results-driven professional with over a decade of experience in operations, client coordination, and digital marketing, now advancing into the field of IT support and systems management. I thrive in fast-paced environments that demand precision, organization, and technology-driven problem solving. In my current role as a Client Coordinator at Discover Publications, I streamline digital production workflows for more than 1,100 client projects, provide hands-on support to over 240 active accounts, and have managed onboarding for nearly 100 new clients. I partner with sales and data teams to enhance CRM accuracy and lead generation, contributing to more than 9,500 qualified leads through improved data segmentation and reporting. Previously, I served in the Ohio Air National Guard, where I managed personnel and operational data across multiple systems. As a Knowledge Operations Manager, I processed and tracked 715 personnel records, maintained 76 performance reports, and implemented digital filing systems that improved retrieval efficiency by 30%. During an overseas deployment, I oversaw security and logistics documentation for 531 personnel, safeguarded over $1B in assets, and managed procurement budgets exceeding $500K. I hold a Bachelor of Business Administration in Management and Strategic Leadership from Ohio University and have completed the Google IT Support Certificate. I will begin CompTIA A+ certification training in December 2025 to continue building my foundation in systems organization, data management, and IT infrastructure. My goal is to bridge my experience in operations and client relations with expanding IT expertise to help organizations strengthen efficiency, reliability, and data integrity. Let’s connect — I’m always open to professional collaboration and new opportunities in IT support, operations, and technology-driven business environments.