John Kitchen
Senior Manager- Cx Strategy at Verizon
Based in Ludington, United States
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Seniority
Manager
Department
Other
Location
Ludington
Industry
IT Services and IT Consulting
Company size
101K
Contact information
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j•••••••@mycareer.verizon.com
Phone
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Background
About John Kitchen
I am driven by people and information. I strive to achieve the balance between empathy and analysis. I believe that someone who has the knowledge, and has been encouraged to act on that knowledge, will be able to flawlessly execute. I have worked as a Manager within Verizon for 6 years and during that time I have been a part of some incredible things. In 2016, my store was one of the best in the country. In the years following, my team won Gold Store quarter after quarter. During the COVID-19 pandemic, I was able to run a state-wide outbound calling initiative with best-in-class results. As stores began to reopen, I found new strategies to build my bench and get my employees upskilled while following state headcount guidelines. Every challenge is an opportunity.
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