John Konsol

Background

About John Konsol

I am a commercially-astute and performance driven leader, working with Store Management teams across the state to deliver store profitability targets, accountability and management of pawnbroking business. Collaborating with and coaching store managers and department managers to ensure staff have the right training and development to ensure all KPI’s are met. Creating a competitive advantage by exceeding customer service standards. Managing Multiple Sites across Victoria Training and development of future leaders including 2 current store managers Direct reports of 6 Store Management teams Demonstrate and adhere to company values in store and build the Cash Converters brand Managing KPI’s and mentoring leaders to deliver above budget Provide ongoing staff feedback and coaching for performance and behaviour Ensure all policies and procedures are followed and met Abide by and promote the conditions of the Second-hand Dealers and Pawnbrokers Act and all relevant legislation. Create and implement short- and long-term business plans