John MacKey
Senior Application Support Specialist at Sei
Based in United States
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Seniority
Staff
Department
Information Technology
Location
United States
Industry
Financial Services
Company size
4.2K
Contact information
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j•••••••@seic.com
Phone
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Background
About John MacKey
Senior Application Support Analyst with over 15 years of experience in providing technical support, system optimization, and incident management. Proven track record in leading projects, analyzing system outages, and improving performance metrics. Instrumental in troubleshooting and root cause analysis, enhancing application functionality, and streamlining workflows. Keen to leverage expertise to mature problem processes and drive continuous improvement.Available to discuss new opportunities in the Eastern PA area or virtual (remote), please contact me at jmackey.net@gmail.com. SKILLS:Team Leadership, Incident Management, Support Processes, Stakeholder Communication, Performance Monitoring, Analysis and Troubleshooting of Technical Issues, Continuous Improvement, Documentation & Training, Dynatrace, WebLogic, WebSphere, Spring MVC, WebSphere Portlet Factory, Web Content Manager (WCM), Eclipse.Net, Putty, GIT, Postman, Java, JSP, JavaScript, XML, XSLT, SQL, HTML, VB/C#, Python, AJAX, JSON, jQuery, Dojo, Oracle SQL, Microsoft SQL Server, Oracle WebLogic, IBM WebSphere Portal, Windows Server, Tomcat, Apache, Linux, Azure, Service management frameworks, Change control procedures, Cloud Computing, Project Management, ITIL v4 Foundations, Root Cause Analysis, Database Administration
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