John Madders
Service Delivery Manager at Accenture
Based in West Midlands, United Kingdom
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Seniority
Manager
Department
Operations
Location
West Midlands
Industry
Business Consulting and Services
Company size
656K
Contact information
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j•••••••@accenture.com
Phone
5 credits+44 ••• •••• ••••
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Background
About John Madders
Proven hands on IT Delivery Manager with a background within a variety of industries and diverse environments. A track record successfully delivering BAU, project and transformation activities in line with ITIL, People, Process and Technology. 30 years industry experience, nine years experience within AT & T, providing services to three key manufacturing companies. A further three years as Problem Manager for Jaguar and Land Rover IT Service Operations. Since 2008 I have been working for Accenture in a variety of Service Delivery Manager roles for clients in various sectors within a multi client shared services environment utilising onshore and offshore expertise.Specialities: ITIL Expert v3, Analytics, Supplier Management, SIAM, SLA, PowerBI, Cloud.
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