John Maes

Background

About John Maes

Senior VP - LEAN Center of Excellence Rabobank Author of the book "Succesvol LEAN" and Cardiff University accredited Yellow Belt E-learning Responsible for implementation of Lean and Robotics (RPA) within the Rabobank. Developed a succesfull new approach which makes LEAN and Robotics a winning combination. Process savings up to 80%. Obvion / Manager operations, Senior Vice President OBVION 2008 - 2013 Function: COO • Responsible for the total operation and strategy development of Obvion • Key characteristics, turn-over 3,5 Billion, 30 Billion in servicing Achievements: • Restructured the total organization to be able to conform industry standard and to adapt to the crisis • Winning twice in 3 years the performance award as best performing mortgage supplier • Excellent performance of all departments (Arrears, Default management and anti fraud, Servicing, Underwriting, service center, business support, business consultancy and support department) September 2007- September 2008 Sara-Lee, International Foodservice Function: Senior manager international supply chain and manager Customer Service Department. • Responsible for the warehousing and distribution of coffee dispensers and spare-parts to field service engineers and customers. 2004-… 2007: Sara-Lee, International foodservice Function: Director Service and Technical support. • Responsible for development and execution of the international operations strategy (organization quality, purchasing, logistics and development). • Managing the international service and technical support of Sara-Lee International Foodservice: • Leading continuous improvement and culture change program (change management) for the International Foodservice business (LEAN / Six-Sigma). Philips Consumer Electronics / International service manager Function: International Service manager TV – DVD and DVD recorder products • Worldwide responsible for the service preparation activities of all TV, DVD and DVD+RW products