John Maju

Background

About John Maju

To leverage Lean Six Sigma tools in driving Business Transformation through process improvements, aiming for process excellence. Seeking a role within a global organization where I can utilize my extensive knowledge, expertise, and experience to deliver benchmark technical services. Committed to gaining expertise in my responsibilities, providing confident and economical customer service, and delivering value-added innovative solutions. Focused on achieving results while maintaining a strong understanding of internal audit and ethics policy requirements. Over the last decade, I have excelled in Service Delivery by establishing and adhering to standard change management processes and ensuring relevant documentation is meticulously maintained. Played a pivotal role in developing innovative solutions that have transformed the way work is executed, driving efficiency and effectiveness across the organization. Successfully collected and collaborated with development teams to enhance features of various internal applications, ensuring that requirements are thoroughly documented and met. Leveraged Robotic Process Automation (RPA), APIs, and off-the-shelf applications to formalize Identity Management requests, streamlining processes and improving accuracy.