John Mathew

Background

About John Mathew

Hello and welcome to my LinkedIn profile! As an experienced Restaurant Supervisor with over eight years in the hospitality industry I've had the privilege of playing key roles in the pre-opening of two prestigious hotels in Dubai and Doha including the exclusive hotel for EXPO 2020 and the Fairmont Hotel in Doha. These experiences have equipped me with invaluable insights into launching and managing successful high-end establishments. Throughout my career I've demonstrated my leadership and operational skills in high-volume environments ensuring top-tier service while overseeing diverse teams. In my recent role I led a team of 11 front and back-of-house staff maintained a 5-star rating on Trip Advisor reduced expenditure by 27% and consistently ensured excellent customer service. I am also proficient in Oracle MC Micros POS and Microsoft Dynamics which have been invaluable tools in enhancing operational efficiency. Having worked extensively in diverse cultures and fast-paced environments I'm now excited about bringing my skills and experiences to the new organization. My ultimate goal is to create memorable dining experiences for customers while fostering a productive and harmonious work environment for staff. I aspire to dilate my professional horizons by seeking advanced defiance in the industry. My prime responsibility is providing efficient customer services per the requirements and achieving organisational objectives. My extensive experience working in challenging high-pressure environments has developed my capabilities in creative problem-solving multi-tasking and successful client interaction. I have been Leveraging a keen aptitude for safety and quality along with excellent problem-solving and customer relationship skills to ensure the best hospitality practices. I have strong analytical skills and can communicate complex concepts precisely verbally or in writing with excellent communication skills. I can establish collaborative working relationships with key stakeholders including vendors and team members which is the key to my successful career. As I am currently looking for new opportunities I welcome connections advice or opportunities related to Network Engineering. Thank you for taking the time to visit my LinkedIn profile and I look forward to connecting with you soon!