John Mays

Background

About John Mays

A dedicated and results-driven person with a highly successful background in the achievement of profitable business growth through the creation of successful business strategies and the development of a well trained team. Experienced in working in the automotive industry with the primary focus on exceeding expectations for customer service delivery and quality standards while ensuring optimum company growth. Qualified as a Vehicle Damage Assessor under the ATA (Automotive Technical Accreditation Program in the UK, as well as an incident, fraud and claims investigator. Possesses excellent interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships. Attentive to detail with a practical approach to problem solving and the organisation required to ensure that deadlines, budgets and objectives are achieved. Quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems. Enjoys being part of, as well as managing, motivating and training, a successful and productive team, and thrives in highly pressurised and challenging working environments. Regularly attends trade shows and events within the UK and South Africa to continuously develop and update skills. Member of the IMA (Institute of Motor Assessors), IAATI (International Association of Auto Theft Investigators), AIFCI (Association of Incident, Fraud and Claims Investigators) and the IMI (Institute of the Motor Industry) in the United Kingdom. Specialties: Automotive Engineering, Auto Body Assessment, Lightweight Vehicle Construction And Repair, Information Technology, Human Resources, Damage Estimating, Road Traffic Collison Investigation, Risk Assessment, Portable Appliance Testing, Database Design, High Quality Customer Service, Insurance, Financials.